Based on the conversation with the representative and how the details were explained the process from beginning to end was outstanding. I am thoroughly satisfied with the way things went. Thank you
FAQs
Products
Your retainer is made by state-of-the-art computerized equipment. This assures the product will fit perfectly according to the impression you send us. As a result, over 98% of our retainers fit perfectly. However, if for some reason your retainer does NOT fit properly, don’t panic. There are two possibilities.
First, it is common for a new retainer to feel tight when you first receive it. This tightness is caused by slight movement of your teeth that occurs between the time you take your impression and the time you receive your new retainer. Give it a couple of days and your teeth will realign to the shape of the retainer making it fit comfortably.
The second possibility, is that something went wrong while taking the impression. If we don’t have an adequate impression of your teeth, the result is a retainer that will not fit properly. In this case, it may be necessary to take a new impression. This possibility is why we urge getting approval on your self taken impression before sending it back. Once you take a new impression, please send it back with the retainer that didn’t fit, along with the old impression. We’ll then make a new retainer from the new impression and promptly ship it back to you.
Lastly, don't stress, you're eligible for a free replacement, for any defective product within 60-days of receipt.
Your new retainer will not fit correctly if you still have any additional material* on the tooth surface. If you currently have any of these on your teeth, you will have to have them removed before you take an impression.
*If you have a bonded permanent retainer on your top or bottom teeth, ClearRetain can still fabricate a clear retainer for you.
If your retainer cracks or breaks due to normal usage within the first 60 days (120 days for premium retainers), we will replace it for free using your existing impression or Filed Smile.
Keep in mind, your retainer's lifespan can be shortened considerably if you grind or clench your teeth while wearing at night. If your retainer has cracked and you would like a replacement, please consider getting a grind guard retainer. This product will of course still retain your teeth, but is a bit thicker and will take more clenching and grinding.
Contact us and we'll have you send the cracked retainer back with your impression for a replacement*
*Our warranty does not cover products that have been chewed up by pets or products that have been lost
At ClearRetain, we make all of our retainers with the finest orthodontic grade materials. This assures you have the most durable and stain-resistant product.
Retainers can last months or years depending on how hard you bite, if you grind your teeth, and how well you clean and care for your retainer.
ClearRetain offers solutions for those variables, too! Check out our other products here.
Our retainers are custom made to prevent your teeth from shifting. If you have loose fillings, crowns, veneers, bridges, or significant tooth decay... wearing retainers, night guards, or other oral appliances can potentially exacerbate an exsisting issue. If you have any concerns regarding these potential risks, please give us a call at 801-610-1358
The purpose of a retainer is to protect the expensive investment you made to have a beautiful smile. If you lose or break your retainer then you can immediately use your backup retainers to prevent your teeth from shifting at all, for continued protection of your investment.
Recently viewed
Customer Reviews
Overall rating: 4.6 / 5 from 399 reviews.
They fit perfectly and were not expensive, I’m very happy.
Chase L. 5/5 Verified
I love working with ClearRetain for my retainer. I’ve been using them for years now - and using the same initial impressions for my new orders. I grind my teeth in my sleep so having a night guard is really important for me. I also love that I can do it all from my home. I’m a busy mom of two babies, so it helps me so much to have the convenience of not making an appointment to get my retainer.
Maddie B. 5/5 Verified
Once I finally made good impressions, everything went smoothly and quickly.
Connie K. 5/5 Verified
The retainers shipped quickly and fit great other than it not being filed down a comfortable amount. I received them August 3rd and they were extremely tight when I first put them in which is expected. It is now August 25th and I alternate top and bottom every night and I still have the hardest time getting them out. They also make my teeth extremely sore the morning after. My other retainers made my teeth sore but it went away after a little bit and it got easier to take out after wearing them for a little bit but for some reason Im still struggling when I try to remove them. Despite all of that their products are amazing quality and I’m glad they are as affordable as they are! This is my third order another getting dental work done and I would 100% order from Clear Retain in a heartbeat.
Kaley H. 5/5 Verified
The retainer works great and seems to be durable!!!
Stephanie W. 5/5 Verified
My new retainers fit perfectly.
William B. 5/5 Verified
Great customer service
Rosta T. 5/5 Verified
Great customer service and the whitening trays fit perfectly.
Joanna W. 5/5 Verified
Easy and quick turn around! My retainer was snug the first few days (expected) but now feels completely fine.
Katherine R. 5/5 Verified
A great customer service lady (and i forget her name unfortunately) helped quickly when the original shipment of my top retainer arrived and it was too skimpy. Turns out (though not clear when ordering) that I hadn't placed my order for an exact duplicate of what you made the first time. Upon receiving the same version as my first purchase, everything was very good. Thank you because your company allows for people to keep their teeth straight without the cost and time going into orthodontic offices!
Anne S. 5/5 Verified
Such a great experience Easy and fast Love it
Robert M. 5/5 Verified
Good measure and they are actually tight to the teeth like there supposed to be
Briana M. 5/5 Verified
Perfect fit and fast turn around.
John K. 5/5 Verified
I have only had it a short time. The retainer seems to fit ok.
Douglas W. 5/5 Verified
All packaging was secure and shipping was fast.
Kharla H. 5/5 Verified
They fit and look great!
Vanessa F. 5/5 Verified
It fit perfectly and I’m very happy to get a retainer again after losing mine many years ago
Alexia C. 5/5 Verified
Gave me the peace of mind that my order was going to arrive
Brad B. 5/5 Verified
nice fut perfectly, love that my initials are on them.
Summer R. 5/5 Verified
I like the product
Viktoriia P. 5/5 Verified
It fit perfectly
Ava K. 5/5 Verified
Impressions were so easy to do. Their customer service was fantastic. I had an issue with the fit of my first retainer, they quickly resolved the problem and got me a new one asap. Highly recommend!
Leslie K. 5/5 Verified
Good experience
Mohammadreza A. 5/5 Verified
Very good
Leonid R. 5/5 Verified
I had a great experience with clear retain. I initially had issues with doing my impressions at home because I have dental implants in the back, and they worked with me until I got it right. I just received my premium retainers and they feel GREAT. So much thinner and comfortable than the mouth guard my orthodontist gave me when I finished invisalign. I could wear them all day if i had too. Way cheaper than going through a dentist office
Ashley N. 5/5 Verified
Great
Maia D. 5/5 Verified
Honestly they are so good, I would have had to pay 800 for the ones at my orthodontist
Yosselin R. 5/5 Verified
Great experience, great price. My order was quickly filled and shipped. I will use them again when I need to reorder.
Charles B. 5/5 Verified
Good quality and price !!!
Jomara M. 5/5 Verified
Got here quick
Ashley S. 5/5 Verified
I ordered an upper retainer. Although I should have done this years ago, I did not. Of course, I was concerned about the quality and fit of anything I might order online and therefore took my time to explore all options. ClearRetain has wonderful quality and the process of ordering, making an impression and returning impression to their lab was very smooth. I should confess that I was in the dental field for 47 years and have a lot of experience to critique their work. Why I didn't do this while I was working is anyone's guess. You will be very pleased with this company.
Lois M. 5/5 Verified
Love them
Jewel R. 5/5 Verified
Very happy with this bite guard retainer. I’m hopeful that you scanned the mold and saved so I can simply reorder when the time comes to replace it. Thanks,
Craig R. 5/5 Verified
My order arrived securely packaged in a timely manner. I was very pleased
Alice H. 5/5 Verified
Truly exceptional customer service. The retainer is great as well. Thank you!
Alden S. 5/5 Verified
great product and fit so far
Lisa B. 5/5 Verified
My teeth moved a bit because I lost my retainer. They were able to make me a new one with the teeth mold my dentist gave me that was made right after my braces were taken off! They have great customer service🥰
Dezari R. 5/5 Verified
Came fast
Mary H. 5/5 Verified
This was my first time using their service, and the experience was excellent. The retainers fit perfectly.
Zoe H. 5/5 Verified
Customer Reviews
Overall rating: 4.6 / 5 from 399 reviews.
Based on the conversation with the representative and how the details were explained the process from beginning to end was outstanding. I am thoroughly satisfied with the way things went. Thank you
Michael H. 5/5 Verified
They fit perfectly and were not expensive, I’m very happy.
Chase L. 5/5 Verified
I love working with ClearRetain for my retainer. I’ve been using them for years now - and using the same initial impressions for my new orders. I grind my teeth in my sleep so having a night guard is really important for me. I also love that I can do it all from my home. I’m a busy mom of two babies, so it helps me so much to have the convenience of not making an appointment to get my retainer.
Maddie B. 5/5 Verified
Once I finally made good impressions, everything went smoothly and quickly.
Connie K. 5/5 Verified
The retainers shipped quickly and fit great other than it not being filed down a comfortable amount. I received them August 3rd and they were extremely tight when I first put them in which is expected. It is now August 25th and I alternate top and bottom every night and I still have the hardest time getting them out. They also make my teeth extremely sore the morning after. My other retainers made my teeth sore but it went away after a little bit and it got easier to take out after wearing them for a little bit but for some reason Im still struggling when I try to remove them. Despite all of that their products are amazing quality and I’m glad they are as affordable as they are! This is my third order another getting dental work done and I would 100% order from Clear Retain in a heartbeat.
Kaley H. 5/5 Verified
The retainer works great and seems to be durable!!!
Stephanie W. 5/5 Verified
My new retainers fit perfectly.
William B. 5/5 Verified
Great customer service
Rosta T. 5/5 Verified
Great customer service and the whitening trays fit perfectly.
Joanna W. 5/5 Verified
Easy and quick turn around! My retainer was snug the first few days (expected) but now feels completely fine.
Katherine R. 5/5 Verified
A great customer service lady (and i forget her name unfortunately) helped quickly when the original shipment of my top retainer arrived and it was too skimpy. Turns out (though not clear when ordering) that I hadn't placed my order for an exact duplicate of what you made the first time. Upon receiving the same version as my first purchase, everything was very good. Thank you because your company allows for people to keep their teeth straight without the cost and time going into orthodontic offices!
Anne S. 5/5 Verified
Such a great experience Easy and fast Love it
Robert M. 5/5 Verified
Good measure and they are actually tight to the teeth like there supposed to be
Briana M. 5/5 Verified
Perfect fit and fast turn around.
John K. 5/5 Verified
I have only had it a short time. The retainer seems to fit ok.
Douglas W. 5/5 Verified
All packaging was secure and shipping was fast.
Kharla H. 5/5 Verified
They fit and look great!
Vanessa F. 5/5 Verified
It fit perfectly and I’m very happy to get a retainer again after losing mine many years ago
Alexia C. 5/5 Verified
Gave me the peace of mind that my order was going to arrive
Brad B. 5/5 Verified
nice fut perfectly, love that my initials are on them.
Summer R. 5/5 Verified
I like the product
Viktoriia P. 5/5 Verified
It fit perfectly
Ava K. 5/5 Verified
Impressions were so easy to do. Their customer service was fantastic. I had an issue with the fit of my first retainer, they quickly resolved the problem and got me a new one asap. Highly recommend!
Leslie K. 5/5 Verified
Good experience
Mohammadreza A. 5/5 Verified
Very good
Leonid R. 5/5 Verified
I had a great experience with clear retain. I initially had issues with doing my impressions at home because I have dental implants in the back, and they worked with me until I got it right. I just received my premium retainers and they feel GREAT. So much thinner and comfortable than the mouth guard my orthodontist gave me when I finished invisalign. I could wear them all day if i had too. Way cheaper than going through a dentist office
Ashley N. 5/5 Verified
Great
Maia D. 5/5 Verified
Honestly they are so good, I would have had to pay 800 for the ones at my orthodontist
Yosselin R. 5/5 Verified
Great experience, great price. My order was quickly filled and shipped. I will use them again when I need to reorder.
Charles B. 5/5 Verified
Good quality and price !!!
Jomara M. 5/5 Verified
Got here quick
Ashley S. 5/5 Verified
I ordered an upper retainer. Although I should have done this years ago, I did not. Of course, I was concerned about the quality and fit of anything I might order online and therefore took my time to explore all options. ClearRetain has wonderful quality and the process of ordering, making an impression and returning impression to their lab was very smooth. I should confess that I was in the dental field for 47 years and have a lot of experience to critique their work. Why I didn't do this while I was working is anyone's guess. You will be very pleased with this company.
Lois M. 5/5 Verified
Love them
Jewel R. 5/5 Verified
Very happy with this bite guard retainer. I’m hopeful that you scanned the mold and saved so I can simply reorder when the time comes to replace it. Thanks,
Craig R. 5/5 Verified
My order arrived securely packaged in a timely manner. I was very pleased
Alice H. 5/5 Verified
Truly exceptional customer service. The retainer is great as well. Thank you!
Alden S. 5/5 Verified
great product and fit so far
Lisa B. 5/5 Verified
My teeth moved a bit because I lost my retainer. They were able to make me a new one with the teeth mold my dentist gave me that was made right after my braces were taken off! They have great customer service🥰
Dezari R. 5/5 Verified
Came fast
Mary H. 5/5 Verified
This was my first time using their service, and the experience was excellent. The retainers fit perfectly.
Zoe H. 5/5 Verified